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Help & Support

Everything you need to know about BukaTelefone

Getting Started

1. Create Your Account

Sign up with your email address or use Google Sign-In for quick access.

2. Add Your Devices

Click the "Add Device" button and enter your device information including name, type, and IMEI number.

3. Install Mobile App

Install the BukaTelefone app on your device to enable location tracking and remote actions.

Features

Real-time Location Tracking

See your device's current location on an interactive map with accuracy indicators.

Play Sound

Make your device ring at maximum volume for 30 seconds, even if it's on silent mode.

Lock Device

Remotely lock your device with a custom PIN and display a message on the screen.

Send Message

Display a custom message on your device's screen for anyone who finds it.

Erase Data

Perform a factory reset to protect your personal information if your device is lost.

Action History

View all remote actions performed on your devices with timestamps and status.

Frequently Asked Questions

How accurate is the location tracking?

Location accuracy depends on your device's GPS signal. Typically, it's accurate to within 10-50 meters.

Does BukaTelefone work when my device is offline?

The last known location will be displayed. Remote actions will be queued and executed once the device comes back online.

Can I track multiple devices?

Yes! You can add and track unlimited devices from a single account.

Is my data secure?

Yes. All data is encrypted in transit and at rest. We follow industry-standard security practices.

What happens if I erase my device?

A factory reset will be performed, removing all personal data. This action cannot be undone.

Need More Help?

Can't find what you're looking for? Our support team is here to help!